The information on the form 16 can be updated on the form 16 editor.

To print a report, click on the Printer control on a relevant window. - see  "Print a Report"

Insert the following at the relevant windows:

- Logo and/or signature are inserted on the "Report Graphics".

- Email address is inserted on the "General" tab.

- If the client is linked to a DC/Consultant that has an NCR number, then the signature and email must be inserted on the DC/Consultants window.

In order to print a form 17.W do the following:

- make the client terminated, select "Withdrawn" and select a withdrawn reason.

- Go to Creditor Reports > From 17.W and print the report. see "Form 17.W"

In order to print the clearance certificate/Form 19 do the following:

- Insert a "Date Court Order Granted" value if applicable

- Mark all the client's obligations as "Paid Up" and close the client window

- Go to Client Browse > Reports > Form 19(Clearance Certificate)

Go to the client Info form > Case > and change the status to rejected.

To fix this you must go to the clients obligations and remove the date on the last tab.